Frequently Asked Questions
Answers to common questions about Furfinder.
Furfinder is a platform where you can search and save fursuit maker profiles that best match your needs. We have nearly 800 makers listed from the Fuzzrake database, browsable through a clean, modern, and intuitive interface. Think of it as an enhanced version of getfursu.it.
- Advanced search with filters (Country, Features, Styles, Species, Commission Status)
- Maker profiles with integrated social media links and portfolio
- Maker profile creation and claiming
- Add profiles to favorites to compare multiple makers
- Commission requests, quotes, milestones and in-commission messaging
- Maker Pro subscription and Visibility Boost
Creating an account lets you save maker profiles to your favorites, create and manage your own maker profile, send commission requests to makers and track quotes and payments.
Yes, absolutely. When someone creates or claim a maker profile, we notify them to send a private message to us through their preferred social media, then if we confirm it's them, we mark the profile as verified. So don't worry, only verified profiles are shown in the search results.
Yes. If a maker has commissions open and is a pro member (Pro badge next to their name), you can apply from their profile using their commission form (built-in on Furfinder, or an external form they linked). After you submit a request, the maker can send you a quote that you accept or decline from your commission dashboard.
Maker Pro is for makers who run commissions on Furfinder. On top of the Free plan (profile, socials, and a portfolio of up to 5 items with 1 video), Pro unlocks:
- Commission request inbox and full workflow (quotes, WIP, delivery)
- Built-in form builder and Terms of Service
- Payment milestones and commission tracking
- Featured placement on the front page and at the top of search (visibility boost included)
- Unlimited portfolio items and up to 10 videos
- Pro badge and analytics dashboard
You can still list an external commission form on the Free plan. Opening or closing a commission batch, the built-in form, and Terms of Service require Pro.
Cancelling does not cut access immediately. Your Maker Pro plan stays active until the end of the current billing period, and you can resume it anytime before that date.
After the period ends, your account reverts to the Free plan. Existing commission requests and in-progress commissions stay accessible so you can keep tracking work, messages and payments. You will no longer be able to open new commission batches, use the built-in form builder, or edit Terms of Service. You can still keep an external commission form and update your contact or payment methods.
A quote is the maker's formal offer after reviewing your commission request. It includes a total price, currency, an optional description, a validity date (30 days by default), and the payment milestones that split that price.
Only the client can accept or decline a quote. Accepting it creates the commission at the agreed price and locks in those milestones. Declining it sends the request back so the maker can send a new offer. An expired quote can no longer be accepted.
Milestones are the payment and progress steps of a commission. The maker defines them in the quote (for example a deposit, a WIP checkpoint, then a final payment). Their percentages must add up to 100% of the agreed price.
Each milestone moves through statuses such as upcoming, payment pending, in progress, pending approval, then approved. You pay them in order: previous milestones must be completed before the next one can be paid. The maker can attach WIP photos, notes and deadlines so you can follow the work.
Commission payments are made off-platform to the maker, not through FurFinder.
From your commission page, open payment on the current milestone. You will see the amount due, a unique payment reference (like FF-PAY-…), and the maker's methods (PayPal, bank transfer, or another option they configured). Pay them using those details, include the reference in the transfer memo / PayPal note, then confirm on Furfinder that you have paid.
The maker then verifies receipt before work continues. Previous milestones must be completed before you can pay the next one. If the maker has not set up any payment methods yet, ask them to add one in their commission settings.
Yes. After the maker confirms they received a milestone payment, Furfinder issues a certified invoice for that milestone. You can download it from the commission page. It includes the maker and client, amount, currency, payment method, reference code, and a cryptographic seal (HMAC-SHA256) so the document can be verified on Furfinder.
This is a platform-attested record that the maker confirmed payment, it is not a tax invoice from the maker's business (no VAT number or legal entity details). If you need a formal business invoice for accounting, ask the maker directly.
First, try to resolve it with the other party. If that fails, open a dispute from the commission page as a last resort.
You will need a reason (payment issue, missed deadline, quality, communication, scope, refund request, or other) and a detailed description (at least 50 characters). Opening a dispute pauses the commission until it is resolved, notifies both parties, and a Furfinder moderator may contact you. You can cancel a request yourself only before work starts (while the deposit is still pending); once the commission is in progress, use the dispute system instead.
There is no general chat or DM inbox for browsing makers. Once a quote is accepted and a commission exists, you and the maker can message each other on that commission page (text plus attachments).
Before that, you can still reach a maker through the contact methods they list on their profile or commission settings (Discord, Telegram, email, and so on), if they provided any.
Yes, but only within 2 hours of purchase. From Dashboard -> Billing, you can request a full refund: the boost is deactivated immediately and the payment is refunded to your original payment method.
After that 2-hour window, a visibility boost cannot be refunded. Maker Pro already includes the visibility boost, so there is nothing extra to refund while your subscription is active.
Yes, if you have a maker profile you can add a portfolio by going in the Portfolio tab or through your public profile at the bottom. Free plan allows up to 5 items (10 images each, 1 video). Maker Pro unlocks unlimited items and up to 10 videos.
No, since Furfinder is a professional platform for makers and clients, we prefer to keep it closed source to ensure the best experience for both parties.
Furfinder is a solo project, it's just me! I'm not currently looking for additional developers, but I'm always open to feedback ! 🙂
Absolutely! Click on "Report an issue" at the bottom of any page to access a quick form where you can submit your request or report.
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